Last updated: June 2026
Our Commitment to Data Protection
glisten-crest is committed to protecting your personal data and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page explains how we fulfil our obligations and describes your rights under these regulations.
Data Controller
glisten-crest acts as the data controller for personal information collected through our website and services. As the data controller, we determine the purposes and means of processing your personal data.
Contact details:
Email: [email protected]
Address: 47 Riverside Gardens, Manchester, M3 4LQ, United Kingdom
Lawful Basis for Processing
We process your personal data based on one or more of the following lawful bases:
Consent
Where you have given clear consent for us to process your personal data for a specific purpose. You may withdraw consent at any time.
Contract
Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
Legal Obligation
Where processing is necessary to comply with a legal obligation to which we are subject.
Legitimate Interests
Where processing is necessary for our legitimate interests or those of a third party, except where such interests are overridden by your interests or fundamental rights.
Your Rights Under UK GDPR
You have the following rights regarding your personal data:
Right to Access
You have the right to request copies of your personal data. We may charge a small fee for this service if requests are manifestly unfounded or excessive.
Right to Rectification
You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure
You have the right to request that we erase your personal data under certain conditions, such as when the data is no longer necessary for the purpose it was collected.
Right to Restrict Processing
You have the right to request that we restrict the processing of your personal data under certain conditions.
Right to Object
You have the right to object to our processing of your personal data under certain conditions, particularly where we process based on legitimate interests.
Right to Data Portability
You have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain conditions.
How to Exercise Your Rights
To exercise any of these rights, please contact us using the details provided above. We will respond to your request within one month. This period may be extended by two further months where necessary, taking into account the complexity and number of requests.
Data Security
We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:
- Encryption of personal data where appropriate
- Regular testing and evaluation of security measures
- Staff training on data protection
- Access controls limiting who can view personal data
Data Breach Procedures
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours of becoming aware of the breach. Where the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.
International Transfers
We do not routinely transfer personal data outside the United Kingdom. Should any transfer be necessary, we will ensure appropriate safeguards are in place in accordance with UK GDPR requirements.
Complaints
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Website: ico.org.uk
Telephone: 0303 123 1113
We would appreciate the opportunity to address your concerns before you contact the ICO, so please contact us first.
Updates to This Information
We may update this GDPR information from time to time. Any changes will be posted on this page with an updated revision date.