Last updated: June 2026
Acceptance of Terms
By accessing and using the glisten-crest website and services, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, please do not use our website or services.
Description of Services
glisten-crest provides pet care services including but not limited to grooming, dog walking, pet sitting, training, boarding, and wellness consultations. All services are subject to availability and may vary by location.
Service Bookings
Making a Booking
Bookings can be made through our website contact form or by contacting us directly. All bookings are subject to confirmation and availability.
Cancellations
We require at least 24 hours notice for cancellations. Cancellations made with less notice may be subject to a cancellation fee of up to 50% of the service cost.
Your Responsibilities
When using our services, you agree to:
- Provide accurate and complete information about yourself and your pet
- Disclose any health conditions, behavioural issues, or special needs your pet may have
- Ensure your pet's vaccinations are current and provide proof when requested
- Inform us of any changes to your pet's health or behaviour
- Collect your pet at the agreed time
Pet Health and Safety
We reserve the right to refuse service to any pet that we believe poses a risk to our staff, other animals, or themselves. If your pet becomes ill or injured while in our care, we will make reasonable efforts to contact you and seek appropriate veterinary attention.
Limitation of Liability
While we take every precaution to ensure the safety and wellbeing of pets in our care, glisten-crest shall not be liable for:
- Illness or injury resulting from pre-existing conditions not disclosed to us
- Behavioural issues arising from stress or environmental changes
- Loss or damage to collars, leads, or other accessories
- Circumstances beyond our reasonable control
Our liability for any claim shall not exceed the fees paid for the service in question.
Website Use
Intellectual Property
All content on this website, including text, images, logos, and design, is the property of glisten-crest and is protected by copyright and other intellectual property laws.
Prohibited Activities
You may not:
- Use this website for any unlawful purpose
- Attempt to gain unauthorised access to our systems
- Reproduce or distribute content without permission
- Submit false or misleading information
Pricing and Payment
Prices displayed on our website are in British Pounds (GBP) and are subject to change without notice. Payment terms will be confirmed at the time of booking.
Changes to Terms
We reserve the right to modify these Terms of Use at any time. Continued use of our website and services following any changes constitutes acceptance of the revised terms.
Governing Law
These Terms of Use shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact Information
For questions about these Terms of Use, please contact us at:
Email: [email protected]
Address: 47 Riverside Gardens, Manchester, M3 4LQ, United Kingdom